Effective Date: 11-Aug-2025
Last Updated: 11-Aug-2025

The BCMHSUS Physician Peer Support Program (“the Program”) is committed to protecting the privacy and confidentiality of physicians who access our services. This policy outlines how we collect, use, store, and safeguard your information when you use our website or contact us for support.

Information We Collect

We may collect personal information through:

1. Contact Form

This may including details such as name, email address and phone number.

2. Peer Support Intake Form

This may including details such as name, email address, phone number, preferred method of contact, reason for reaching out, accommodations for peer support matching (e.g., gender, sexual orientation, BIPOC, career stage, other), and preferred specialized area to be connected with.

3. Alternative Contact Methods

You may also contact the Program Manager directly by phone, text, or email to leave a confidential message.

4. Website Data

We use Google Analytics to collect non-identifiable information about website usage (such as pages visited and time spent on the site) to help us improve our services. Our site also uses cookies to enhance your browsing experience. You can manage cookie settings via our cookie consent tool.

How Your Information Is Used

To connect you with a trained peer supporter in your preferred area

To ensure any requested accommodations for peer support matching are considered

To respond to general inquiries or referrals

To improve our website and services through analytics

Confidentiality and Data Retention

Only the Program Manager has access to your submitted information. Once you have been matched with a peer supporter, your identifying information is removed from our records. We do not share, sell, or disclose your personal information to any third parties.

Security

We take reasonable measures to protect personal information from unauthorized access, disclosure, alteration, or destruction. While we work to safeguard your data, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Choices

You are not required to provide personal information to browse our website. Providing contact information is only necessary if you wish to access peer support or submit an inquiry. You may also choose to contact the Program Manager directly by phone, text, or email without using online forms.

Contact Us

For questions about this Privacy Policy or how your information is handled, please contact:

Danielle Elder, Program Manager – BCMHSUS Physician Peer Support Program
Tel: 778 847 6467
Email: info@bcmhsuspeersupport.ca